They sent me a follow up email to take a survey of my experience with tech support. but it remains annoying and time consuming!Īfter reading threads of the issue happening on different web browsers, navigating between desktop windows, software versions and on different mouse/tablet devices, it's sounding more and more like an Appple issue. This tip already saves me some time "searching" for my cursor.
Thank you Andres to pointing out that it shows up again when clicking on the desktop and then back to CS6. I would really appreciate a solution from either parties responsible, be it Apple, Wacom or Adobe, hopefully they take their responsabilities and stop playing ping pong or deaf. Neither the pen, nor the tablet has fallen, and everything worked fine before the upgrade. I tried about everything I could think of stopped CS6 and restarted, switched the mac off and on again, unplugged and replugged the usb, changed the wacom pen tip - I even changed the batteries of my mouse, although I couldn't think of a reason why that could have anything to do with it, but when desperately seeking a solution, one tries about anything.). Suddenly it's gone, and with it, also my mouse cursor disappears. I work only on one screen (a brand new i-Mac) and it happens when switching from my working window, to one of the panels. I upgraded to Mountain Lion (10.8) and all of a sudden the cursor of my Wacom Bamboo in CS6 disappears.
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